The ICAO Business Plan
As part of the activities undertaken to strengthen the RBM approach, in 2019, a high priority was placed on the development of an ICAO Business Plan that responds to the needs and expectations of Member States, as well as a corresponding Regular Programme results-based Budget for the 2020-2021-2022 triennium under the direction of the Council. Both were submitted for approval during the 40th Session of the Assembly. The 2020-2022 Business Plan follows a RBM approach which integrates strategy, people, resources, processes and measurements. The Business Plan promotes transparency of work programmes, and identifies issues and risks that could impact the work of the Organization and the Strategic Objectives.
To support the implementation of the Business Plan, the ICAO Corporate Management and Reporting Tool (CMRT) is designed as an integrated tool to track both internal performance as well as the progress of the Organization in achieving Strategic Objectives
and Supporting Strategies. Punctual improvements to the CMRT have been made, in order to increase its user-friendliness.
