Evaluation and Internal Audit Office
During 2019, EAO completed and issued six internal audit reports (recruitment of staff, IT governance, revenue generating activities, outsourced IT services, business continuity management and travel management) and one continuous audit report on Direct Purchase Orders. It also issued evaluation reports on the secretariat support to the Council and results-based management. Furthermore, six reports by the Joint Inspection Unit (JIU) were presented to the Council, along with the corresponding action plans proposed by the Secretariat. Subjects covered included: UN system–private sector partnership arrangements; mechanisms and policies addressing conflict of interest; management and administration at ICAO; donor reporting requirements; internship programmes; and whistle-blower policies and practices. Evaluation reports were presented and discussed at length at the Council sessions. All EAO reports were made available on the Council secure portal as per the usual practice. EAO also presented to the Council its annual/triennial work plan for 2020-2022 as well as its activity report for 2018 during the reporting period.